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Paintshop Photo Pro X3 Photo Editing Software

by Jim

I previously purchased Paintshop Photo Pro X3. I have windows 7 and it did not install properly. I think this software is the best I have seen but it seems to have a problem with windows 7. Can you help as I would like to use this photo editing software? Have any updates been done to insure proper installation?

Jim

ANSWER

Hi Jim,
Is this a situation where you downloaded it onto your computer and then it did not install properly or you tried to install it on a new computer? Either way, here are some suggestions and thoughts.

1. There have been 4 Service Packs for Paintshop Photo Pro X3...1 through 4 with 4 being the latest. Do you have the latest?
2. Their website has a Patches and Update section. After trying the above, if it does not work, go to Patches and Updates.
3. There is a support section on their website.

Sometimes an older version will not install properly on a new computer. I had this situation with Photoshop and the only solution was to upgrade. However, you seem to have the latest with the exception of possibly your service packs not being up to date.

Hope this was helpful,
Susan



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